Banz Product Warranty
Banz offers consumers a 1 year guarantee. Banz warrants all sunglasses, goggles and hearing protection against breakage due to defects in material and workmanship for 12 months from the date of purchase. However, scratched lenses are considered normal wear and are not covered under warranty.
To register your warranty, mail in the completed form that came with the product or to register online, send an email with the subject "Warranty Registration" to email@example.com with your complete name, address, phone number, original order number and item size and color.
If service is required, call Banz customer service at 877-333-0074 or email firstname.lastname@example.org for a return authorization. You will need to provode proof of date purchased, product, name, phone number, return address and a brief description of the defect or damage. If the request is within the warranty period and Banz finds that the breakage was due to a defect in material or workmanship, the item will be repaired or replaced at our option. Banz may request photos of the damage or that the defective item be returned at our option.